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What type of information do we collect?
When you use our website (e.g. visit, register, purchase products or email us), we may collect and process the following information about you:
Use of information
We may use information held about you in the following ways:
Subject to applicable laws, we may also use your data, or permit our affiliates and/or partners to use your data, to provide you with information about goods and services which may be of interest to you.
You may notify us via the link below to our contact page if you object to being contacted or being contacted in a particular way. If you use more than one email address to communicate with us, please notify us of each email account you use.
We also recommend setting your browser's preferences to accept cookies and check you are using HTTPS when making payments online.
We may exchange information that you provide on our website with our associated companies. As such, from time to time, we may transfer, store and/or process information about you at various locations. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. By using our website, you consent to these transfers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your personal data is protected in the UK by the Data Protection Act 1998. This provides that the data we hold about you should be processed lawfully and fairly and should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies. If you would like further information please contact us by clicking the link below.
The website may, from time to time, contain links to and from the websites of other organisations. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
Disclosure of your information
We may disclose your personal information to any of the subsidiary companies within the Avon group.
We may disclose your personal information to third parties:
We may share non-personal statistical data about our website’s traffic patterns with partners or other parties. However, we do not sell or share any personal information about individual users.
Usernames and Passwords
Where you have registered on our website and have been provided with a username and password, you agree not to make available your username and/or password to anyone. If there has been a disclosure of your username and/or password, you agree to notify us promptly of such disclosure, so that Avon can take appropriate security measures and provide you with a new username and password.
We may suspend or cancel your registration immediately at our sole discretion without giving you any reasons.
Protecting and managing your online privacy
What are Cookies?
A cookie is a small file, downloaded onto a device upon the user visiting certain websites. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s device.
There are different types of cookies. They all work in the same way, but with subtle differences:
Session and persistent cookies
Cookies we use:
This is a list of the main cookies set by our website, and what each is used for:
This cookie is used to ascertain whether a web user is a returning visitor or a new visitor
These cookies are used to calculate the duration of your visit to a website
This cookie is used to log where the user came from immediately before they arrive at this website.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate our use of our website and compile reports on user activity.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Visit Google's website for further details on analytics cookies, click the link below.
By using our website you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings. Many web browsers manage this process differently, please refer to for detailed instructions on how to change your web browser settings.
If you disable or decline cookies, some features will not be available to you or function properly and you may not be able to access some parts of the website.
If you have any concerns about material which appears on our website, please contact us via the below link:
Thank you for visiting our website.